tradesy return policy for sellers

The Tradesy sales are yet another impressive feature you can utilize in the company. Lesson learnt and I will not do any business with this site anymore. As a seller, our ultimate goal is to increase our sales in the fastest way possible. Stumbled across Tradesy on Safari. I will never use nor would I ever recommend selling on this site. Like Tradesy, the label is free of charge (paid by buyers) and provided at the time of sale. Youll see as you have sales on Vestiaire, that you may qualify for the Trusted Seller badge and/or the Expert Seller Badge. Tradesy provides a hassle-free and smooth buying and selling experience for women who love fashion. And I have to spend hours searching hoping to find the very few items that aren't because I keep getting messages to use my credit before it's too late. However, while it is probably a great place to buy items, the sites high commission arrangement makes it a costly option for sellers. New Menswear. when do I get to use this 25 hundred dollar bag? Salers on Tradesy are required to pay a transfer fee of about 2.9% of the total amount when they receive their earnings. I chose Tradesy because it was the only place I could find the item I was looking for. I sold a $1500 Herve Leger dress which I had only worn once. Once we receive it, well email you to confirm the return has been processed and your Tradesy Site Credit will be available.If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. To report, simply click the flag button on the item page, and the luxury authentication experts will take a look. To get started, youll need to download the Tradesy mobile app on Android or iOS devices and sign up. Be awareit could get returned back to you cuz is smells so bad, and this company will be earning their commissions, all the while they will DEDUCT further fees from you! They charge you another fee of 2.9% for what they call a safe transfer fee and then wait 7 Business days before they initiate the ACH transfer. It offers a service that enables you to pay for products in installments. They have stolen money that is mine. Tradesy has a consumer rating of 4.7 stars from 35,455 reviews indicating that most customers are generally satisfied with their purchases. They take your money and don't give it to you. You can find more details about the Trusted Seller badge here, and Expert Seller badge here. Tradesy do not handle returns well. It came beautifully packaged. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible. We enable millions of customers to sell what's in their closets and fund their next shopping spree. I have returned the so called Chanel items and etc. Listing Fees on eBay, Poshmark, and Tradesy, Poshmark Review: Is It Worth It to Buy and Sell Used, How To Sell Clothes Online For Money (2022 Guide). Unfortunately their too small so well yet again soon but the seller was very kind. And if you sell more, then the fee increases to 19.8%. This buyer probably knows how to cheat the system because they have sold many items on Tradesy. On the other hand, Poshmark has a lot of tools to enhance your sales exposure and reach. -Tradesy will return all items deemed above fair market value. Tradesy Return Policy for Sellers. Regardless, I will be sure to share your feedback with our Product Team in hopes that they will revisit the sellers' commission structure. However, if you are a professional seller, buyers will have, Payment works a bit faster on Vestiaire Collective. With authenticity guaranteed and prices up to 70% off retail, wardrobe dreams come true on Tradesy. I think it your database could be updated. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. To do so will have you waiting up to a month for Tradesy to release your funds. The seller that I had however was non-communicative and although I love my purchase, there was glue on the handles of the bag and the tissue paper that it was wrapped in stuck to this glue which makes me question the seller. Worse selling app!!!!! Im treated this way and we sold over 1/2 million dollars in merchandise. With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. Dont dream of branded item if you are cheap. Only complaint, I got an email offering $50 off my first purchase AFTER it was on it's way, so I'm not sure if I'll get to use it. Tradesys alternatives and competitors include eBay, Poshmark, Rebag, and Depop. You have to do it fast otherwise .. also tradesy dont pay you right away for commissions on your stuff that you selI. . Tradesy almost ripped me off of my $1,600. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. Don't put your stuff on this site. Youll send the item to Tradesy for free, and well issue Tradesy Site Credit for you to find something new. One of the most important things to keep in mind while selling on Tradesy is to avoid listing an inauthentic item for sale. Saving favorites is a good way to be able to do so without putting something in the cart. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. They will also refund a sale without any communication with the seller, they don't even tell you why. On the other hand, Tradesy is a marketplace created by and for women. The site is more like a womens upscale luxury marketplace. Learn more here. This processing fee is covered by Tradesy at the time of check out when a buyer places an order, so there is, unfortunately, no way to waive this fee unless you decide to use your earnings to shop on Tradesy. At which point Tradesy put a hold on the funds because I was a new seller (I had sold another item prior with less frustration, which is why I decided to use them again). All while saving up to 90% off retail. Requirements: Be 18 or over, or have your transactions supervised by an adult; items to sell. However, where it is probably a good place to buy, the sites high commission structure makes it a costly choice for sellers. HERE is the main reason why I will never use Tradesy again (and you shouldnt either). Tradesy also streamlines your shipping process. no one likes to get ignored, especially when spending a thousand $$$$. However, since all the clothing and accessories are secondhand, the prices are generally more affordable for the average shopper. There was no sign that the item was on final sale. Although this did not work out with the seller, the platform backed me up. Tradesy is the leading peer-to-peer resale marketplace for buying and selling luxury, designer, and vintage fashion. Download the Tradesy app today to get access to the best designer deals and create your own resale listings in minutes. In case the item is proven to be inauthentic, the buyer will receive a full refund to their original payment method. Fast shipping and excellent condition! I'm honestly confused why it hasn't sold for so long, but that's beside the point. As a seller, you can also propose offers to users that liked your items. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. If you place an order with a Professional Seller, you have 14 days from receiving the item to return it. The website / Sellers are honest, merchandise Authenic. Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. Trusted by thousands of online resellers, OneShop is the all-in-one tool that helps you increase your sales and grow your business. I have ALL my bags authenticated BEFORE I list for sale and of course have the documentation to prove it. If the seller is found selling designer replicas or derivatives, your earnings may be voided, and the item will be returned to you. I received a YSL bag that was counterfeit and item was sold new with tags. 5 star recommendation! We will see. Tradesy is also looking after its sellers. Payment works a bit faster on Vestiaire Collective. Moreover, Poshmark requires a little more high maintenance, while Tradesy is more like a list-it-and-leave-it platform. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. vickie guerrero husband name; green tea and apple cider vinegar results; why can't female figure skaters do quads However, Poshmark reportedly has a large audience of over eighty million users. Somehow I'm not surprised and already knew this buyer would want their money back instead of a site credit even though it was probably buyer's remorse. PleaSe do not trust their promise of selling AUTHENTIC items ! Like other resell sites, Tradesy serves as a middleman service that links a selling fashionista to a buying fashionista. I sold a purse for $1050, my take home was $778.24. Tradesy Returns Policy Buyers have a maximum of four days after delivery to request a return. My husband and I were looking for my first Chanel bagfound it! Sell the bag on our site! We want to do anything we can to make each experience worthy of your best possible rating. I have made good money with zero returns. Tradesy has a consumer rating of 4.7 stars from 35,456 reviews indicating that most customers are generally satisfied with their purchases. We'll see what happens. Even after ordering the wrong color (user error) within moments we were assured it was no problem. For items priced at less than $150, the payment processing fee will be just $5. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. Our experts review all listings before they are published, and passing our item review is easy. i recently puchased a purse on Tradesy and the item on trdesy was not shipped to me Terry T shipped the same style but a replica a fake purse i regret buying anything on tradesy im very dissapointed ! I reached out to chat support and they said I wouldn't get to keep my earnings since the buyer has requested a return. Thanks so mucg It's Andrew from Tradesy, I hope this message finds you safe and healthy! Smaller size different color! I only discovered resale site options when I read an article about growing pains at Realreal and then Tradesy came up on a list of competitors. Tradesy's long list of restricted items is not allowed to be sold or listed on the site as they may pose a safety risk or policy violations . For items priced at less than $150, the payment processing fee . tradesy return policy for sellers. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. We're so sorry to hear about the trouble regarding our commission rate! If the buyer has elected for an Authenticity check, you will be paid when the item goes through Vestiaire Collectives Quality Control & Authentication review. As a Tradesy seller, you know the frustration of following the site's guidelines while trying to attract more potential customers. The amount of money you make from reselling items on Tradesy depends on the following: For sales under $50, Tradesy charges a fixed fee of $7.50. Here are a couple of things that bother me about TradesyI don't like that sellers don't have customer reviews, the seller says it shipped from Houston, TX, but it came from China, and ALL luxury items should be authenticated by Tradesy. This has been a miserable experience. Tradesy is one of the most popular peer-to-peer resale marketplaces for buying and selling women's clothing and accessories. Just needed a special dress and there's no where to shop. Replies to negative reviews in < 24 hours. If the authentication team determined it to be authentic, the buyer could choose to keep it or receive site credits and buy other things on the Tradesy instead. Especially, if they are claiming damage then I MUST know. All while saving up to 90% off retail. Its UNREAL!! Thousands of luxury items are listed daily, and are backed by Tradesy's authenticity guarantee. Has anyone sold or bought on tradesy? If you have any other questions or concerns please dont hesitate to reach out. since the order was placed even same day they are unable to assist with the modification of the transaction or even offer an account credit. Maybe I don't know how to use the system most effectively. After finally getting a hold of someone at Tradesy's returns department, I went back and forth with them and they finally let me know that the buyer is claiming that the item was MISREPRESENTED. Got a good deal on something I had been looking for. Though I think the value isn't the price I paid, it is still a good deal for one of my favorites. I got this Jay Godfrey dress in red for $30 and I love it. Two days later the bag of my dream bag arrived. Want to give someone something unique this holiday season? Collectables like Pokemon cards, coins, and antiques. I should have been told that it was being shipped from China and there might be additional delays. I ordered a size 18 in gray, received a small in taupe. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. Learned my lesson. Find an alternative. Thrift Store Flipping: Best Items to Resell for Profit, The Fastest Ways To Sell Your Books Online For Cash, 13 Best Small Business Apps to Grow Your Business, 16 Best Mobile Payment Apps for Small Businesses, How to Start an E-commerce Business that Makes Money, 26 Legit Stay-at-Home Dad Jobs to Make Money, 17 Legit Online Surveys That Pays (How to make money with survey), 61 quick Things To Sell To Make Money fast, The 3 Budget Categories You Need to Stick to Your Simple Budget, How to Make a Personal Budget in 6 Easy Steps, 18 Best Budgeting Methods That Actually Work, How To Budget Your Money In 9 (very Simple) Steps, 17 Blank Budget Worksheets to Manage Your Money, How to Write a Check: A Complete Step by Step Guide. Jauslin;-), I always feel Tradesy is a safe place to shop for second hand items. It's about time Tradesy were taught a lesson and realized that they have no right to keep sellers property. The buyer has your merchandise and Tradesy has your funds. Hopefully the quality is worth it. I'll be checking with you first on all my luxury purchases. I understand why you don't want items held up in bags Louis Vuitton Artsy handbag in Aurore Red. The seller payout process is HORRIBLE. To User Friendly easier navigating your website.. It was overall a great experience! and our Thanks Tradesy. However, the fee is added to the sale price of every listed item. We're so sorry to hear that you've had a negative experience on our platform so far! I like to browse extensively before making a purchase. However, Tradesy faces huge competition from popular online marketplaces like eBay and Poshmark. Tradesy Popular topics for 'Buying' Customs duties My order has been lost by the carrier The item I received doesn't match its description How long does the seller have to send my item? i kept getting emails from camille who ignored every question i asked, which only upset me more. It was delivered December 29th. Theyll offer you some crappy resolution deal that no way nears match the destroyed item. Hi Marie,We recently reviewed your feedback and wanted to follow up with you. This ensures that our customers almost never receive inauthentic items. On Poshmark, you are allowed to sell items like womens, mens, and childrens fashion, new personal care products and makeup, accessories, qualifying electronics, home goods, and select pet items. Additionally, youll be asked to choose the category of the item you are listing to make it easier for potential buyers to access your listing. . I was looking for a specific style and size of (vintage type) purse and found the closest approximation offered on Tradesy. Tradesy allows you to list as many items for sale on the site without any additional fees. Not all items can be sold on Tradesy; here are the common items you can sell on the platform. I would highly recommend you look at RealReal or even ebay as I have sold over 100 items on both and although there is occasionally that one off glitch, they do protect the seller and are very fair from a buyer perspective as well. Very pleased first-time Tradesy user. Comments will be updated if resolved.Update; Tradsey stood behind thier customer service! This platform also ships your item to customers in a pre-paid shipping kit this kit is provided for you in each sales transaction you make. Past experience, selection of merchandise and pricing. It doesn't matter what the reason is, unless you get your item back damaged, there's nothing you can do to fight it. These pythons were shipped in style. I didn't receive a full refund for a cancelled order Returning an item to a Professional Seller General Before ordering General Report an issue Because of this, we had to update our return policy to accommodate for Covid, as well as the safety of our team. It takes at least 10 days to get paid. Purchased an item from La Dolce Vitae, excellent service, arrived in 2 days, exactly as pictured in very good condition. Vestiaire Collective does not offer returns for buyers, so any individual sellers have their items listed as final sale. Buyers have the choice to have their item shipped directly to them, or have the item inspected by Vestiaire's Quality Control & Authenticity experts for a $15 fee. They were well-packaged and beautiful. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. I'm so pleased with it and it's exactly as described! If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. I can trust Tradesy sellers to be upfront and honest. Isa. Expected pay: NA Husl$core: $$ Commissions & fees: 15% to 20% Where: Nationwide Requirements: Be 18 or over, or have your transactions supervised by an adult; items to sell Review: Hi James,We recently reviewed your feedback and wanted to follow up with you. For more information, you'll find Vestiaire Collective's return policy for individual sellers here. Packaged with style as though Coco herself sent me this bag. This is one of my favorite dresses. Gain trust and grow your business with customer reviews. Super easy to navigate the site and search for specific items. Furthermore, it is an online marketplace quite similar to eBay that allows users to list and sell their high-end fashion items. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This chat rep advised me to reached out to the returns department at returns@tradesy.com. and now im not sure what to do or how to return that fake purse. -Tradesy will return all items deemed above fair market value. Very good. Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. Wanted to confirm that all discounts were applied because, though referenced as 'Site credit,' the dollar amount of this credit was not listed in the line items delineated on the final pricing/post shipping page. I highly recommend it. It shouldn't take more than a week for the seller to ship out the item. The item cant be unbranded, and we may not accept the brand. Once the whole process is complete, Tradesy will top up your earnings. Literally no other app does this. A 19.8% commission rate is used for any sales over $50. Once done, the Tradesy app will show you the listing process. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. When you put up clothes for sale on Tradesy, the team improves your product photographs at no extra cost. Each of your unique items must have its listing on the platform. Yep. Your Bag is Empty, Start Shopping! We, unfortunately, discontinued re-listing items for our sellers because we do not have the capacity to store all returned items for all of our sellers any longer, so we certainly apologize for the inconvenience this may have caused. If you dont mind paying high fees and waiting a month after the sale for your money, then go ahead and use them, but if youre like me and want your money in a fair and timely manner, look elsewhere., Im done with Tradsey Ill rather go to labels or something local.. the fees are ridiculous like you have to sell at original price just to break even.. -Tradesy will return all items under $150 back to the seller if buyer requests return. The site is most especially patronized by women looking to shop for designer wears. Worst selling app ever!! Exactly as described and definitely authentic. #HonestCompany;-) *****, Because I love designer items and the price is right. And so, it becomes difficult to point out which platform is best for selling clothes. I am angry that Tradesy has tried to keep this important return information from me and I'm wondering when I'll get a say in all of this, if at all. OneShop lets you sell more by importing your existing listings and then quickly cross-listing them to several marketplaces with minimal effort. They will perform an expert evaluation on each returned item to ensure it is handled with care and will have it safely shipped to your return address at no additional cost. I sold a Gucci bag in December and shipped the bag within 24 hours of the sale. Backed by the National Science Foundation, I've also had my funds say they went through on Tradesy but checked my. If your item is shipped directly to the buyer, you will be paid 72 hours after delivery, as long as there are no issues. For more information, please see our Your account will also be restricted if you sell any items under Tradesy's list of prohibited items. How long does it usually take after sellers ship the product? I am currently in the process of trying to remove my funds from Tradesy, since they are closing. Affirm, allows me to get great items and look like a million bucks on layaway status and sometimes we need that Plan. This enables you to do more critical work, increases your reach, and provides you with a higher chance of making a sale. When we moved over your listings, we had to change the listing to ship with a prepaid label since Vestiaire Collective does not offer shipping kits. My 2nd purchase on Tradesy and just as good as the first. See more here. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Bought a Chanel bag that doesn't look like anything they showed. Tradesy is an e-commerce website where you can sell anything from designer clothing, shoes, handbags, accessories, and all ceremonial-related items, from gowns to tuxedos. Do know that Tradesy will continue to inspect every returned item for your protection and to ensure that the item is in the same condition as when it was sold and to prevent any type of fraudulent behavior. ive spent over 1300$ in 6 months. Time-consuming but entertaining to have so many items to look at, need to take a little risk without being able to try things on, but my first try was a the most fun dress I've ever owned. I am just starting to try Tradesy so I'll see how it goes! Youll know this by seeing the marked-down percentage according to the details you provided. Bunch of Bullies! Tradesy has zero tolerance for designer replicas or counterfeited listings. Ironically, although some were refunded allegedly for item being fake, they resell and state that it is authentic. Next is shipping the sold item. This is to enable you to attract customers. Had a question for buyer, responded in less than 10 minutes. We also ensure all reviews are published without moderation. Horrible experience. I deleted tradesy from my list. Tradesy will also ensure that the item's quality will not be compromised due to several shipments. The time money gets to your account is too long, and the safe transfer fee is too much. Tradesy authenticates every item listed on our platform using a combination of advanced technology and human expertise. I have used you guys in the pass, Great Customer Service. You can choose to disable the option to make an offer on an individual item or your entire closet. I know that they guarantee it, but you are looking at spending more money for your own Authenticator to look at the piece, or you're shipping it off again to Tradesy. Over time, Tradesy has gone on to become one of the best e-commerce and e-marketplaces in the world. Or, if, No college? If you have any other questions or concerns please dont hesitate to reach out. Took a chance. However, while Tradesy deals majorly in womens wear, the others sell varieties of items. It enables you to post as many items as you want for free. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. I chose the product because it was a pair of shoes I had wanted for several years that had been discontinued, and this was the first time I had seen a pair for sale that were my size and in perfect, brand new condition! Then, you can convert your earnings to site credit and use them to purchase items on Tradesy during your next shopping spree. We want to do anything we can to make each experience worthy of your best possible rating! Hand-written note along with a cute thank you card on the inside. How can i change the photo in my listing. Sign up today and take advantage of its excellent features with its 14-day free trial! Im not the only one who has submitted complaints. I was thinking about selling a few things on tradesy, but with all the warnings, i'm not so sure anymore. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. You'll find more information on how to return an item to a Professional Seller just here. I love the site!! Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. Verification can help ensure real people write reviews about real companies. - just as described by the seller. Any item not covered by the Return Policy. The authentication card was also missing and there was no dust bag as listed. It is really pretty and as what it was described in the posted photo.I am very impressed with Tradesy and this seller. When you become successful, they will make upp a reason to suspend your account. You can use this space to go into a little more detail about your company. Im thankful for the refund but the purchase was a gift and disappointing. It offers free unlimited listing. Instead of trying to solve the issue with the seller about the auth card, she said I could re-list the item to recoup the fund? Have never had a Tradesy problem in several years of selling. In that case, Tradesy will ship it back to the seller with no handling and return shipping charges. They only communicate your earnings when you list an item, they dont tell you that when you choose to cash out your earnings, you will be charged an extra fee for cashing out YOUR money. To us, your feedback is everything, wed love to hear from you. We want to do anything we can to make each experience worthy of your best possible rating! ThredUp Review: Is It A Good Option To Sell Clothes? And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? I order a purse and the item smells horrible, I asked them for a return label and now that they received the item they are saying that the smell was included in the description but was not, and they want to give me a credit instead of a refund. Better places to sell designer clothing: Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. I just had a worst experience with customer service also. The seller was on vacation when I made my purchase, she let me know when it would be sent. Putting money down right away to see if it's a match is not a problem, as there is no upfront payment required until after the trial. Another difference between eBay and Tradesy is the eBay auction feature that lets sellers set time limits on sales and favours the highest bidder with this; youre guaranteed to get the best price. This is a very functional and stylish purse that I enjoy having! (Have been for the past several months) Not only did Tradesy ACTUALLY compromise my account to someone that was a scam, but now that I have validated everything I am repeatedly 'suspended' when I try to pull my funds out.